—Jacob Langvad Nilsson, Technology & Innovation Lead

Leading digital projects across Mediq's Nordic operations, covering AI operational projects, customer digitalization, and digital implementation initiatives. The role bridges multiple business units and drives projects to successful implementation across the Nordics. Responsible for building portfolio management and PMO capabilities for the digital transformation area, including governance, prioritization, and project oversight. Part of the leadership team within digital transformation, ecommerce, marketing, and commercial excellence, working closely with senior stakeholders across the Nordic organization.

• • Leading digital projects across Mediq's Nordic operations, covering AI operational projects, customer digitalization, and digital implementation initiatives
• • Bridging multiple business units and driving projects to successful implementation across the Nordics
• • Building portfolio management and PMO capabilities for the digital transformation area, including governance, prioritization, and project oversight
• • Serving as part of the leadership team within digital transformation, ecommerce, marketing, and commercial excellence
• • Working closely with senior stakeholders across the Nordic organization to align strategic objectives and ensure successful project delivery

As an independent Technology & Innovation Lead, I help organizations connect business strategy, human insight, and technological execution. My work combines digital product thinking, AI-driven innovation, and structured delivery to transform how teams build, scale, and operate digital platforms. I advise and lead initiatives across public and private sectors, with a focus on making complex technology understandable, usable, and valuable for real people. Whether shaping strategy, designing new platform experiences, or enabling Agile teams, my goal is always the same: to create clarity in complexity and move ideas into impact.

• • Digital platforms & product development — Leading cross-functional design and development of customer-facing platforms — from architecture and roadmap planning to user experience and execution.
• • AI & emerging technologies — Advising on AI adoption, automation, and intelligent workflows. Designing and building AI-assisted tools using vibecoding to accelerate delivery and improve user experience.
• • Technology strategy & governance — Helping organizations modernize digital ecosystems, strengthen governance, and align technology decisions with business goals.
• • Agile leadership & team empowerment — Coaching teams and leaders in Agile ways of working (Scrum, SAFe, hybrid). Facilitating workshops that build psychological safety, momentum, and shared ownership.
• • Transformation & change leadership — Driving initiatives that require new behaviors, cross-functional collaboration, and clear decision-making frameworks — often in environments with legacy systems or regulatory constraints.
• • Innovation & experimentation — Developing and testing new digital concepts, platforms, and user experiences — including my own products.

Founded Applied Futures to help organizations navigate uncertainty and create resilient strategies for the future. Through strategic facilitation workshops, futures thinking methodologies, and custom toolkits, I enable teams to anticipate change, identify opportunities, and build adaptive capabilities. The platform serves as both a consultancy and educational resource, offering workshops, facilitation guides, and strategic frameworks that help organizations from startups to enterprises develop forward-thinking approaches to business strategy and innovation.

• • Developed strategic facilitation methodologies and futures thinking frameworks for organizational transformation
• • Created comprehensive workshop programs and toolkits for teams to navigate uncertainty and build adaptive strategies
• • Built educational platform offering facilitation guides, strategic frameworks, and futures thinking resources
• • Established consultancy services helping organizations from startups to enterprises develop forward-thinking approaches
• • Designed and delivered custom strategic facilitation workshops for diverse industries and organizational contexts

At Devoteam, I led strategic transformation initiatives for public sector organizations, focusing on digital innovation and organizational change. Working at the intersection of technology and business strategy, I helped clients navigate complex digital transformations through structured approaches to portfolio management and governance. My role involved close collaboration with senior stakeholders to develop and execute comprehensive transformation roadmaps, ensuring alignment between strategic objectives and tactical implementation.

• • Developed and executed strategic transformation roadmaps for public sector clients, focusing on PPM framework implementation and governance optimization
• • Led strategic advisory engagements with C-level stakeholders, translating business objectives into actionable digital transformation initiatives
• • Designed and facilitated enterprise-wide Agile adoption programs, resulting in improved organizational agility and cross-functional collaboration

As Senior Project Manager at Merkle, I specialized in delivering large-scale digital transformation projects for global energy and e-commerce clients. My role combined strategic consulting with hands-on project delivery, focusing on enhancing customer experience through innovative digital solutions. Leading cross-functional teams across multiple geographies, I ensured successful implementation of complex technical solutions while maintaining strong stakeholder relationships and driving business value.

• • Provided strategic consulting services to global energy and e-commerce clients, delivering digital transformation solutions that enhanced customer experience
• • Led diagnostic assessments and developed implementation roadmaps, resulting in measurable improvements in client digital capabilities
• • Managed cross-functional Scrum teams in delivering complex platform solutions, ensuring alignment between business strategy and technical execution

During my tenure at Adapt, a fast-growing digital agency specializing in strategy, UX & design, e-commerce, and development, I managed a significant platform transformation program for a health insurance company. Operating within the SAFe framework, I orchestrated multiple Agile teams while ensuring alignment with business objectives and stakeholder expectations. My role involved steering complex digital projects with annual budgets exceeding 9MM DKK, building high-performing teams, and fostering a culture of knowledge sharing and continuous improvement. The program encompassed a comprehensive digital transformation, including new platform architecture, marketing site redesign, self-service interface implementation, and customer enrollment flow optimization.

• • Led strategic platform transformation for a health insurance company, managing multiple teams within SAFe framework, including coordination with an ART program consisting of four Scrum teams
• • Managed the development and implementation of three major digital initiatives: marketing website (Statamic CMS), customer self-service interface, and new customer enrollment flow
• • Served as Scrum Master for a cross-functional team of 20 people, adapting SAFe principles to agency context while facilitating all agile ceremonies and sprint activities
• • Implemented Agile Release Train (ART) processes that improved delivery predictability and stakeholder alignment
• • Facilitated sprint demos with Product Owner, ensuring effective stakeholder communication and alignment with project goals

At Copenhagen Municipality's IT department, I evolved from IT Project Manager to Scrum Master, playing pivotal roles in modernizing public service delivery through innovative technology solutions. As Scrum Master, I led three specialized teams: two data science teams developing ML & AI solutions, and a senior management team implementing SAFe framework. Our initiatives leveraged massive datasets to optimize municipal operations and generate significant cost savings. Earlier, as IT Project Manager, I managed Europe's largest Drupal multisite implementation and coordinated complex third-party IT applications. Throughout my tenure, I focused on building high-performing teams, implementing robust Agile practices, and delivering data-driven solutions that transformed public service efficiency.

• • Led three specialized teams as Scrum Master: two ML & AI teams developing data-driven solutions and one senior management team implementing SAFe
• • Developed and implemented ML algorithms using Microsoft Power Apps to analyze multi-system datasets, identifying potential cost savings in public service delivery
• • Facilitated SAFe ceremonies including PI planning events and Scrum of Scrums, collaborating closely with Release Train Engineer
• • Managed Europe's largest Drupal multisite implementation, coordinating specialists across internal teams
• • Established Agile practices across development teams, driving regular ceremonies and fostering continuous improvement
• • Provided strategic advisory on IT governance, architecture, and security while facilitating technology selection workshops
• • Monitored project progress, budget, and risks following ITIL processes, ensuring predictable delivery and team success

During this period, I founded and led multiple digital ventures while providing strategic advisory services to startups and enterprises. My work focused on digital strategy, business model innovation, and agile execution, helping organizations adopt customer-centric digital solutions. I leveraged my experience in consumer research and visual storytelling to create innovative digital strategies that connected brands with their audiences.

• • Founded and led multiple digital ventures including NavyDigital.dk and Leadcompany.dk
• • Provided strategic advisory on digital strategy, business model innovation, and agile execution
• • Supported startups and enterprises in customer-centric digital solution adoption

As Co-Founder and Partner at Tender Research, I developed research methodologies for understanding emerging middle-class consumers and led global teams conducting multi-market consumer insight projects. My role involved creating innovation frameworks that helped Fortune 500 brands enter new markets by understanding local consumer behavior and cultural nuances.

• • Developed research methodologies for understanding emerging middle-class consumers
• • Led global teams conducting multi-market consumer insight projects
• • Created innovation frameworks helping Fortune 500 brands enter new markets

At Box 1824, I pioneered ethnographic research methods for global brands entering emerging markets. My work involved leading consumer behavior studies that uncovered insights for major brands like Coca-Cola, Nike, and P&G. I specialized in translating cultural insights into innovation strategies and new product development, while also establishing BOLA creative bureau to bridge research insights with design execution.

• • Pioneered ethnographic research methods for global brands entering emerging markets
• • Led consumer behavior studies uncovering insights for Coca-Cola, Nike, and P&G
• • Translated cultural insights into innovation strategies and new product development
• • Established BOLA creative bureau bridging research insights with design execution

As a freelance photographer, I specialized in visual storytelling for brands including Monocle, helping communicate brand narratives through compelling imagery. My work focused on observing and documenting human behavior through photography, developing expertise in composition, narrative, and user-centered visual communication. This experience built the foundation for my later work in user research and digital strategy.

• • Visual storytelling for brands including Monocle, helping communicate brand narratives
• • Developed expertise in observing and documenting human behavior through photography
• • Worked with brands on visual identity and creative campaigns
• • Built foundation in composition, narrative, and user-centered visual communication